How can we help you?
We are here to listen. Whether you need guidance on using our products, order support, partnership opportunities, or have media-related inquiries, our team is ready to assist you.
Customer Support
Need help with device troubleshooting, Tonies, app accounts, shipping, returns, or order-related issues? Our customer service team is here to help resolve any problems.
Please fill out the contact form below or email us at [email protected].
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Typical response time: 1–2 business days (Monday–Friday).
Retail & B2B Partnerships
If you are an existing retailer or are interested in selling our screen-free audio products in your store, please contact our B2B team for wholesale information, product catalogs, and partnership terms.
Media, Creators, and Publishers
We welcome inquiries from media representatives, content creators, and publishing partners regarding media assets, collaboration opportunities, or product reviews.
Before You Contact Us
Please visit our FAQ page first; you can quickly find answers there to common questions about device setup, warranties, shipping, returns, and more.